Virtual Accessibility Tours

What the buyer is asking for

Network Rail is seeking to appoint a single supplier to deliver an end-to-end Virtual Accessibility Tours service across a portfolio of 250 railway stations throughout Great Britain. The scope includes station surveys and LiDAR scanning, creation of accessible virtual tours and associated digital assets, configuration of accessibility and wayfinding information, upload of approved datasets into Network Rail's NavVis IVION environment, and support for publication through approved rail-industry channels. The successful supplier will also be required to provide ongoing support, maintenance, service management and content updates throughout the contract term. The contract will include provisions for optional additional services, including additional station surveys, virtual tours, content updates, partial re-scans and full re-scans that may be required during the contract term. Further details of the requirements, deliverables and performance obligations are set out in the procurement documents

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 70%qualityTechnical EnvelopeA high level summary of the Technical Envelope themes is outlined below. The Technical Envelope will consist of sub-sections, each carrying a percentage weighting. Technical Envelope Themes: 1. Must Requirements Compliance Assessment - (Weighting - 0%) 2. Delivery, mobilisation and project plan - (Weighting - 16.7%) 3. Survey, capture and reusable digital assets - (Weighting - 13.8%) 4. Passenger-facing solution, wayfinding and publication - (Weighting - 16.8%) 5. Accessibility and inclusive assurance - (Weighting - 16.7%) 6. Service transition, support and managed service - (Weighting - 13.3%) 7. Innovation, continuous improvement and future adaptability - (Weighting - 6.0%) 8. Social Value - (Weighting - 16.7%)
• 30%costCommercial EnvelopeA high-level summary of the Commercial Envelope is outlined below. The Commercial Envelope will consist of two sub-sections, each carrying a percentage weighting. The anticipated value of the Total Cost of Delivery element for Years 1 and 2 is expected to be in the region of £1.5m to £2.2m, reflecting the currently funded implementation activities and support and maintenance services for Contract Years 1 and 2. Commercial Envelope Themes: 1. Total Cost of Delivery (TCD) – (Weighting – 80%) Evaluation of the tendered implementation costs for the baseline 250-station portfolio together with support and maintenance pricing for the contract term. 2. Additional Services Basket – (Weighting – 20%) Evaluation of tendered rates for optional services, including additional station surveys, Virtual Accessibility Tours, content updates, partial re-scans and full re-scans. Both commercial elements will be evaluated in accordance with the published commercial evaluation methodology, with pricing assessed on a proportional versus best basis

How contested is this?

Buyers publish how many bids they received. Across 82 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published3 days ago

   3 Nov 2026, 10:44 GMT
2. Clarification questions byin 12 days

   18 Nov 2026, 23:59 GMT
3. Submission deadlinein 24 days

   30 Nov 2026, 23:59 GMT
4. Award decision expected byin 88 days

   2 Feb 2027, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

2 events · 2 releases on Find a Tender

1. Pipeline or early engagement notice9 Sept 2026, 15:50 BST085500-2026
2. Tender notice3 Nov 2026, 10:44 GMT104075-2026

Documents

• Tender notice on Find a Tender