Unified Customer Contact and Force Control Room Solution

What the buyer is asking for

York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 40%pricePrice
• 50%qualityQuality - Technical Questions
• 10%qualitySocial Value

How contested is this?

Buyers publish how many bids they received. Across 73 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice publishedyesterday

   29 Sept 2026, 16:34 BST
2. Clarification questions byin 21 days

   21 Oct 2026, 11:00 BST
3. Submission deadlinein 48 days

   17 Nov 2026, 11:00 GMT
4. Award decision expected byin 311 days

   6 Aug 2027, 23:59 BST

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice29 Sept 2026, 16:34 BST092054-2026

Documents

• biddingDocuments
• Tender notice on Find a Tender