Training, Coaching and Development Providers Framework

What the buyer is asking for

The Development Bank of Wales (DBW) is seeking to establish a Framework Agreement for the provision of training, coaching and development services to support the learning and development needs of its employees. The framework will provide access to suitably qualified and experienced suppliers capable of delivering a broad range of professional development services, including leadership and management development, procurement and commercial skills, finance, risk and compliance, project management, coaching and mentoring, digital and technology skills, personal effectiveness, and other specialist training requirements. Through this procurement, DBW aims to appoint a panel of providers who can deliver high-quality, flexible and value-for-money learning solutions across a range of delivery methods, including classroom-based, virtual and blended learning. Tenderers may apply for one, some or multiple disciplines within a Lot. Tenderers are not required to demonstrate capability across all disciplines contained within a Lot. Additional questions within the eTenderWales portal will require Tenderers to identify the specific discipline(s) for which they are submitting a Tender. The framework will support DBW's strategic objectives by enhancing workforce capability, supporting organisational development and ensuring employees have access to relevant and effective learning opportunities. Further details of the scope, lot structure, evaluation methodology and framework arrangements are set out within the procurement documents. The framework is expected to be divided into lots to reflect different areas of expertise. The Development Bank of Wales does not guarantee any minimum volume or value of work under the framework. Contracts will be awarded in accordance with the call-off procedures set out in the procurement documents. Services may include training programmes, workshops, masterclasses, briefings, coaching, mentoring, facilitation, training needs analysis, learner diagnostics, preparation of learning materials, post-course evaluation and associated reporting. Delivery may be in person, virtual or blended, depending on the requirement, audience and relevant lot. The framework will be divided into lots covering leadership and management development; procurement, commercial and contract management; financial services, risk and regulatory training; digital, technology and AI skills; project and change management; HR, equality, diversity and inclusion; health, safety and wellbeing; Welsh language and communication skills; coaching and mentoring; and soft skills and business development. The framework will not guarantee any minimum level of spend, volume of work or number of call-off contracts. Requirements will be commissioned through the framework call-off arrangements and will be subject to business need, budget availability, approval requirements and supplier performance. The tender code for etenderwales is itt_127450 Strategic Approach to Supplier Appointment In order to maximise competition, improve resilience of supply and provide access to a diverse range of specialist providers, DBW has structured this Framework to allow Tenderers to bid for individual disciplines within each Lot. DBW's approach is intended to support participation from SMEs, micro-businesses, specialist providers and Welsh suppliers who may possess expertise in specific disciplines rather than across all service areas within a Lot. To ensure continuity of service, competitive tension and sufficient market capacity throughout the term of the Framework Agreement, DBW intends to appoint a minimum of two (2) suppliers and a maximum of four (4) suppliers per discipline within each Lot, subject to a sufficient number of Tenderers meeting the Conditions of Participation and achieving the minimum required evaluation standards. Where fewer than two compliant Tenderers are received for a particular discipline, DBW reserves the right to proceed with the available compliant Tenderer(s) or take such other action as it considers appropriate in accordance with the procurement documents. The overall maximum number of suppliers that may be appointed across all Lots and disciplines under the Framework Agreement is 314. This figure represents the total maximum framework capacity and should not be interpreted as the number of suppliers to be appointed to any individual Lot or discipline. This approach is intended to: maintain value for money through ongoing competition at call-off; reduce dependency on individual suppliers; provide flexibility to meet varying business requirements; encourage participation from specialist providers; improve resilience and continuity of service provision; and support DBW's objective of creating a broad and diverse supplier base capable of delivering high-quality training, coaching and development services.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 70%qualityTechnical evaluationDescribe the specific social value outcomes your organisation would deliver through a training services contract with DBW.
• 30%priceCommercial evaluation

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

• technical

  As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

10 lots

You can usually bid for one lot without bidding for all of them.

• Leadership and Management Development

  Provision of leadership and management development services, including training, workshops, programmes, coaching support, facilitated sessions and practical tools to develop current and aspiring managers, senior leaders and team leaders. Services may cover people management, performance management, strategic leadership, culture, change leadership, communication, decision-making, resilience and inclusive leadership.

• Procurement, Commercial and Contract Management

  Provision of procurement, commercial and contract management training and development services. Services may include training on procurement legislation, procurement planning, tendering, evaluation, supplier management, contract management, commercial risk, negotiation, governance, transparency, social value and practical procurement processes relevant to DBW’s operating environment.

• Financial Services, Risk and Regulatory Training

  Provision of financial services, risk, compliance and regulatory training. Services may include technical and practical training on financial services regulation, credit risk, investment risk, operational risk, fraud prevention, anti-money laundering, conduct, governance, assurance, financial crime, data protection, regulatory change and other specialist topics relevant to DBW’s activities.

• Digital, Technology and AI Skills

  Provision of digital, technology and AI skills training to support staff confidence and capability. Services may include training on Microsoft 365 tools, digital productivity, data literacy, cyber awareness, artificial intelligence, automation, digital transformation, accessibility in digital tools and practical use of technology in a professional services environment.

• Project and Change Management

  Provision of project management, programme management and change management training and development services. Services may include training on project planning, governance, delivery methods, risk and issue management, benefits realisation, stakeholder engagement, communication planning, change readiness, adoption and practical delivery of organisational change.

• HR, Equality, Diversity and Inclusion

  Provision of HR-related, equality, diversity and inclusion training. Services may include training on employment-related people practices, inclusive workplaces, dignity at work, unconscious bias, equality duties, reasonable adjustments, recruitment and selection, employee relations, wellbeing conversations, policy implementation and inclusive management practices.

• Health, Safety and Wellbeing

  Provision of health, safety and wellbeing training and development services. Services may include statutory or good-practice health and safety training, mental health awareness, wellbeing, resilience, stress management, workplace safety, first aid-related awareness, risk awareness, personal safety and practical support for safe and healthy working practices.

• Welsh Language and Communication Skills

  Provision of Welsh language and communication skills training. Services may include Welsh language learning, confidence-building, workplace Welsh, bilingual customer or stakeholder communication, plain English, written communication, presentation skills, report writing, influencing skills and communication tailored to DBW’s internal and external audiences.

• Coaching and Mentoring Services

  Provision of coaching and mentoring services for individuals, groups, managers and senior leaders. Services may include executive coaching, leadership coaching, career coaching, mentoring support, group coaching, action learning, coaching for change, coaching for performance and development-focused support linked to agreed outcomes.

• Soft Skills and Business Development

  Provision of soft skills and business development training. Services may include training on communication, collaboration, confidence, negotiation, influencing, customer service, stakeholder management, time management, presentation skills, problem solving, decision-making, personal effectiveness and wider professional development skills.

How contested is this?

Buyers publish how many bids they received. Across 74 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice publishedyesterday

   30 Sept 2026, 13:41 BST
2. Clarification questions byin 7 days

   8 Oct 2026, 12:00 BST
3. Submission deadlinein 19 days

   20 Oct 2026, 12:00 BST
4. Award decision expected byin 53 days

   23 Nov 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

3 events · 3 releases on Find a Tender

1. Tender notice22 Sept 2026, 13:12 BST089618-2026
2. Tender updated22 Sept 2026, 13:17 BST089623-2026
3. Tender updated30 Sept 2026, 13:41 BST092374-2026

Payment terms

30 days from a valid invoice

Documents

• Invitation to tender
• Please refer to tender documents
• Tender notice on Find a Tender