The provision of NRT, E-Cigarettes and Stop Smoking Medication Solution

What the buyer is asking for

Leicester City Council's Public Health team is seeking a provider to support the delivery of its integrated lifestyle service, Live Well, by managing the storage, dispensing, and distribution of Nicotine Replacement Therapy (NRT), e-cigarettes, and stop smoking medications. The project aims to improve the efficiency, accessibility, and clinical governance of stop smoking support offered to Leicester residents by replacing the current in-house stock management and postal distribution process with a comprehensive outsourced solution. The appointed provider will be responsible for managing stock levels, dispatching NRT and e-cigarette products directly to clients within agreed timescales, and facilitating pharmacist-led prescribing and dispensing of stop smoking medications, including Varenicline, Cytisine, and Bupropion. The service must operate in line with relevant clinical, regulatory, and governance requirements, including NICE guidance, Patient Group Directions (PGDs), GDPR, GPhC standards, and Leicester City Council's Public Health Clinical Governance Framework. The project also requires the provision of a secure, user-friendly digital system to manage orders, appointments, inventory, prescription activity, reporting, and delivery tracking, alongside staff training and ongoing support. The overall objective is to enhance the client experience, reduce delays in accessing treatment, and contribute to Leicester's smokefree ambitions through a safe, efficient, and clinically robust service.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 70%qualityQuality
• 30%pricePrice

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  Please see Appendix A within the tender documents uploaded to the portal.

• technical

  Please see Appendix C within the tender documents uploaded to the portal.

How contested is this?

Buyers publish how many bids they received. Across 56 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published18 days ago

   3 Sept 2026, 16:27 BST
2. Clarification questions byin 3 days

   25 Sept 2026, 00:00 BST
3. Submission deadlinein 9 days

   1 Oct 2026, 00:00 BST
4. Award decision expected byin 53 days

   13 Nov 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

2 events · 2 releases on Find a Tender

1. Pipeline or early engagement notice2 Feb 2026, 16:59 GMT009173-2026
2. Tender notice3 Sept 2026, 16:27 BST083635-2026

Payment terms

Standard Council format for payment - specific payment terms agreed upon award.

Documents

• Tender notice on Find a Tender