The Provision of Firefighter Pension and Administration and Pensioner Payroll Services

What the buyer is asking for

The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes"). The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services. The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 40%pricePriceThe price aspect of this quotation will be evaluated in the following way: The lowest bona fide tender price covering the whole life cost of the contract agreement will receive the maximum weighting for price, the other bids/prices will then be scored on a pro-rata basis. **For clarification purposes, the whole life cost of a product, service or works shall cover costs borne by the Authority, or other users such as; • Costing relating to acquisition • Cost of use (energy consumption and other resources) • Maintenance costs • End of life costs, disposal, collection, recycling
• 50%qualityQuality0 Unacceptable - No response is provided or the response is not relevant to the information requested in the question. 1 Poor - Response is poor. The response addresses very few elements of the requirement and contains insufficient/limited detail of explanation to demonstrate how the requirement will be fulfilled 2 Acceptable - The response provides information, on some or all of the elements required in the question, the information provided is relevant but is lacking in sufficient detail for some or all of the elements required. 3 Good - The response provides information on most of the elements required in the question the information provided is relevant and is in sufficient detail for most of the elements required. 4 Excellent - The response provides information on all of the elements required in the question, the information provided is relevant and is in sufficient detail for all of the elements required. The bidder has demonstrated a thorough understanding of the requirement and provides details of how the requirement will be met in full. 5 Added Value - The response provides information on all of the elements required in the question the information provided is relevant and is in sufficient detail for all of the elements required. The response also provides information on areas of added value* which is linked to the specified requirements.
• 10%qualitySocial ValueThis section will be evaluated on a weighted basis and will be scored in accordance with the evaluation matrix (0-5) and the social value response.

How contested is this?

Buyers publish how many bids they received. Across 72 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice publishedtoday

   21 Sept 2026, 17:16 BST
2. Clarification questions byin 25 days

   16 Oct 2026, 17:00 BST
3. Submission deadlinein 41 days

   2 Nov 2026, 12:00 GMT
4. Award decision expected byin 137 days

   5 Feb 2027, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice21 Sept 2026, 17:16 BST089354-2026

Documents

• biddingDocuments
• Tender notice on Find a Tender