The Provision of an Advice and Inclusion Service to Cheltenham Borough Council - 2026

What the buyer is asking for

The Advice and Inclusion service plays a key role in supporting CBC’s Housing, Homelessness & Rough Sleeping Strategy 2023-28. It has a focus on preventing homelessness, both directly, through protecting the rights of individuals in their homes and challenging actions by private and social housing landlords, and indirectly, through its emphasis on helping people to manage their debt and on preventing future unmanageable debt from arising. This service will also take account of the new rights and responsibilities for tenants and landlords in the Renters’ Rights Act 2025. Where a landlord is found to be failing it its responsibilities to their tenant, the supplier will refer these to CBC’s Private Sector Housing Service (subject to the tenant’s consent) for action to be taken against that landlord. In the absence of the tenant’s consent to refer to CBC, then the supplier will engage directly with the landlord highlighting the breaches with a view to these being put right

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 20%pricePrice
• 80%qualityQualityQ1 - Local Advice Venue - Pass/Fail Q2 - Approach to Advice Service - 40% Q3 - Accessability of the Service, and supporting the needs of vulnerable people - 14% Q4 - Case management and reporting - 4% Q5 - Added Value - 12% Q6 - Social Value - 10%

How contested is this?

Buyers publish how many bids they received. Across 36 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

3 published dates · Europe/London

1. Tender notice published18 days ago

   19 Oct 2026, 15:34 BST
2. Submission deadlinein 19 days

   25 Nov 2026, 17:00 GMT
3. Award decision expected byin 31 days

   7 Dec 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

3 events · 3 releases on Find a Tender

1. Pipeline or early engagement notice18 Mar 2026, 11:58 GMT024512-2026
2. Tender notice19 Oct 2026, 13:28 BST098481-2026
3. Tender updated19 Oct 2026, 15:34 BST098607-2026

Documents

• Tender notice on Find a Tender