The Provision of a Managed Call Conferencing Service

What the buyer is asking for

The Health and Safety Executive's (HSE) Executive Committee hold monthly Town Hall events for all HSE staff to join. They want to provide all staff with the ability to join whether they are in the office, at home, or offsite at duty holder premises. For frontline staff working offsite, the option is to join via mobile phone, and the Executive Committee want this option to remain. HSE requires a Call-Off managed conference service to deliver its Virtual Town Hall (VTH) Events. HSE requires a standalone call conferencing event provider to deliver this service, to enable HSE staff to dial in from anywhere using a mobile phone. HSE's Requirement is for a telephone hosted solution, that has an operator to manage the calls. The solution cannot be internet based.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 60%qualityQuality
• 10%qualitySocial Value
• 30%costCommerical

How contested is this?

Buyers publish how many bids they received. Across 19 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

3 published dates · Europe/London

1. Tender notice publishedyesterday

   6 Oct 2026, 12:31 BST
2. Submission deadlinein 27 days

   3 Nov 2026, 13:00 GMT
3. Award decision expected byin 42 days

   17 Nov 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

2 events · 2 releases on Find a Tender

1. Pipeline or early engagement notice17 Sept 2026, 15:13 BST088312-2026
2. Tender notice6 Oct 2026, 12:31 BST094227-2026

Documents

• Tender notice on Find a Tender