SWB - Supportive Discharge Transport Service

What the buyer is asking for

This Tender process is being undertaken on behalf of the Black Country ICS Trusts (The Authority/Authorities) as named below: • Sandwell & West Birmingham NHS Trust • The Dudley Group NHS Foundation Trust (optional beneficiary) A bespoke solution is required to support patients who rely on a supportive and specifically-timed transport service to co-ordinate complex discharge plans – for example, to be sure to have returned home at a specific time for a same-day social care assessment. Before the inception of a bespoke transport solutions for this patient cohort, patients were facing delays and system resource was wasted through delays in the standard patient transport offer. By nature, this bespoke service supports those who are vulnerable, and often frail / elderly, and such a service also requires a short additional period to ensure the person is safe and well at their destination – for example, ensuring the heating is on and that they have access to food and fluids until the care agency attend. Finally, the ability to include ad-hoc journeys e.g. travelling via a pharmacy to collect discharge medications, before collecting the person and taking them home, represents improved patient experience, reduction in risk and facilitates timely discharges, which might otherwise add hours or even days to a person’s hospital stay. The Trust is committed to providing a high quality, patient focussed service. This specification reflects the overall requirements of the Trust’s requirements for a supportive transport service, for patients to be conveyed in appropriate vehicles and for their discharge arrangements to be reliably co-ordinated between system partners. The initial contract period is estimated to be 01/02/2027 to 31/09/2030 (3 years) with the option to extend for up to 2 further years.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 70%qualityTechnical QuestionnaireQualitative and social value questionnaire
• 30%priceCostCost Questionnaire

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  As per tender documentation

• technical

  As per tender documentation

How contested is this?

Buyers publish how many bids they received. Across 42 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published11 days ago

   26 Oct 2026, 10:12 GMT
2. Clarification questions by11 days ago

   26 Oct 2026, 10:30 GMT
3. Submission deadlinein 17 days

   23 Nov 2026, 12:00 GMT
4. Award decision expected byin 38 days

   14 Dec 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice26 Oct 2026, 10:12 GMT100854-2026

Payment terms

30 days from date of invoice.

Documents

• Tender notice on Find a Tender