Live tenders / Cheshire West and Chester Council
Smart Support - Technology Enabled Care
What the buyer is asking for
Delivery of an All Age Smart Support Service (previously known as Technology Enabled Care (TEC)) that has been designed to utilise digital solutions to improve quality of life, enhance wellbeing and safety and reducing social isolation for children, young people, adults and carers. The Provider must deliver a whole Service on behalf of the Council. This includes an assessment of identified outcomes and what technology would be suitable, installation (including maintenance and repair), removal and recycling of technology. The Service must also provide the monitoring as well as delivery of the Carers Card and Mobile Response service. The Smart Support Service is a flexible, outcome/needs led service and will not prescribe from a fixed list of technology but instead, will identify the wide variety of needs that can be met using the most up to date and innovative solutions.
How this is scored
Published by the buyer. A winning response is written to these weightings, not to the question.
- priceprice
- qualityQuality
- qualitySocial value
What you must already have
Conditions of participation. These are pass or fail, so check them before writing anything.
- economic
see Invitation to tender
- technical
see Invitation to tender
- Value
- £0
- Submission deadline
- 25 Sept 2026, 10:00 BST (3 days left)
- Enquiry deadline
- Not stated
- Award decision expected by
- 01 Dec 2026, 23:59 GMT
- Contract start
- Not stated
- Contract end
- Not stated
- Category
- services
- Lots
- 1
- Procedure
- Open procedure
- CPV codes
- 85000000
- Legal basis
- 2023/54
How contested is this?
Buyers publish how many bids they received. Across 527 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.
Timeline
3 published dates · Europe/London
- Tender notice published39 days ago14 Aug 2026, 08:03 BST
- Submission deadlinein 3 days25 Sept 2026, 10:00 BST
- Award decision expected byin 71 days1 Dec 2026, 23:59 GMT
Commercial outcome and contract awards
Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published
Payment terms
Suppliers can sign up to the early payment PSP scheme - all details are in the tender pack.
How to bid
www.the-chest.org.uk
Submission happens on the buyer's own portal, which needs an account with them. We never handle your portal credentials.