Saltburn Cliff Tramway - Maintenance

What the buyer is asking for

Redcar and Cleveland Borough Council is undertaking a procurement process to appoint a contractor to carry out maintenance services, emergency response and replacement parts as required for the Saltburn Cliff Tramway. The contract period is for an initial duration of 5 years, plus an optional 2 x 12 month optional extension periods.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 20%qualityCompetencyPlease detail the competency of your organisation and, where applicable, any sub-contractors who will be used to deliver all services under this contract. Your response should include: • Details the competencies of your organisation and the key individuals to be assigned to this contract for delivering works and services to ensure safe, compliant and effective delivery of all inspection, maintenance and testing activities in line with the requirements detailed within the specification - 15% • An explanation of how your organisation maintains current and ongoing competency, including details of training programmes, refresher requirements, technical updates and mechanisms for ensuring key personnel remain fully up to date with regulatory changes, safety standards and specialist engineering practices throughout the Contract period - 5%
• 20%qualityMethodologyPlease provide a detailed methodology to show how your organisation will successfully deliver all inspections, maintenance and testing in line with the specification. Your response should include: • Details of how you will approach and undertake inspections, as detailed within Specification and Pricing Schedule - 5% • Your proposed maintenance programme to ensure that the cliff lift remains operational, safe and compliant with relevant regulations throughout the term of the contract (programme may be added as an attachment which will not count toward page limit, but must be clearly referenced) - 6% • Your approach to pro-active maintenance, to identify and address potential future issues before they materialise, to ensure downtime is kept to a minimum - 4% • Details of the resources to be applied to the monthly & annual maintenance service - 3% • Details of your process for responding to unplanned maintenance and emergency / out of hours assistance, including your response times, escalation processes and availability of call out engineers - 2%
• 10%qualitySupply Chain ManagementPlease provide details of how you will manage supply chain partners required to deliver this contract. Your response should include: • Provide details of the range of supply chain partners and how you will manage these relationships to ensure a high quality service is provided - 4% • Details of your organisations onboarding process for supply chain partners, to ensure that partners are competent and capable of to deliver the requirements to high standards - 4% • Details of how you will manage lead times to ensure key components are readily available throughout the contract period - 2%
• 10%qualitySocial Value TOMsSocial Value Part A - Social Value Calculator - 2% Social Value Part B - Method Statement - 8%
• 40%pricePrice

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  Conditions of Participation are included in the Invitation To Tender, and include: - Financial Capacity - Insurance - Data Protection - Health & Safety - Equality Legislation Please see tender for full details

• technical

  Conditions of Participation are included in the Invitation To Tender, and include: - Information Security Please see tender for full details

How contested is this?

Buyers publish how many bids they received. Across 139 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published10 days ago

   11 Sept 2026, 16:28 BST
2. Clarification questions byin 9 days

   30 Sept 2026, 17:00 BST
3. Submission deadlinein 16 days

   7 Oct 2026, 14:00 BST
4. Award decision expected byin 60 days

   20 Nov 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

3 events · 3 releases on Find a Tender

1. Pipeline or early engagement notice23 Apr 2026, 15:32 BST037213-2026
2. Notice published5 May 2026, 09:54 BST040840-2026
3. Tender notice11 Sept 2026, 16:28 BST086610-2026

Documents

• Tender notice on Find a Tender