Provision of Servicing and Maintenance of Chiller (HVAC) and AC units to Kingston University

What the buyer is asking for

The services required consist of the following deliverables, to be covered under a formal Service Level Agreement: Planned Preventative Maintenance (PPM) – routine servicing, inspecting and testing to an agreed schedule, according to statutory obligations, British Standards, risk assessments and manufacturer’s recommendations. Reactive Maintenance – a call-out service with on-site response in accordance with set priorities, including emergency out-of-hours provision, to investigate faults and issues, make safe or ‘de-risk’ and repair. Planned Maintenance and Minor Works – planned repair and remediation identified from PPM and reactive attendance, or upgrade, modification, installation and other assistance on request from the University. Asset and Condition Appraisal – annual verification and condition review of systems within contract scope, making recommendations regarding life cycle renewal and planned maintenance priorities.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• qualityProcurement Specific QuestionnairePart 1 – Confirmation of core supplier information Part 2 – Additional exclusions information Part 3 – Conditions of participation
• qualityKnowledge and ExperienceDemonstrate the company's capabilities, expertise and experience in delivering the services
• qualityDelivery and QualityDemonstration of understanding KUSCO/ KU requirements, ability to deliver these to a high standard, and any added value/benefits offered
• pricePriceValue of offer submitted

How contested is this?

Buyers publish how many bids they received. Across 59 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice publishedtoday

   21 Sept 2026, 17:36 BST
2. Clarification questions byin 23 days

   14 Oct 2026, 17:00 BST
3. Submission deadlinein 29 days

   21 Oct 2026, 12:00 BST
4. Award decision expected byin 65 days

   25 Nov 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

2 events · 2 releases on Find a Tender

1. Tender notice21 Sept 2026, 17:25 BST089358-2026
2. Tender updated21 Sept 2026, 17:36 BST089365-2026

Documents

• Kingston University e-procurement address
• Tender notice on Find a Tender