PROVISION OF GENERAL SUPPORTED LIVING SERVICES

What the buyer is asking for

Bridgend County Borough Council are looking to recommission its General Supported Living services which will include care and support funded by both Adult Social Care and the Housing Support Grant. The Council intends to recommission the 7 Lots under this contract where support is provided to individuals living in General Supported Living services across the Bridgend County Borough. These services will be provided by high-quality Providers who can demonstrate their experience of delivering supported living services. These 7 Lots will be awarded as separate Contracts. Providers will be required to work with the Council to implement sustainable and flexible models of support that enable Individuals to become active members of their local communities. Delivering a ‘locality’ model will continue to enable Providers to flexibly respond to the needs of the individuals they support as and where they arise, utilise resources efficiently, and support collaborative working with the broader community. The service must be available 24 hours a day, 365 days per year in line with the assessed needs of Individuals. The procurement process will be conducted in a single stage. Prospective providers will be able to bid for as many of the lots as they wish, however the Council will be looking to secure a mixed market where each provider will be limited to being awarded a maximum of two Lot areas. Each Lot’s requirements will be different and so suits a range of Providers. Benchmark data indicates that the service in current schemes totals 8979 hours of support per week delivered to 89 Individuals living in 34 housing units. Please note this is for information purposes only and further Local Area Service details will be provided to the successful providers following the conclusion and award of the Lot contracts. The contract agreement duration will be for an initial 4 years with additional, discretional contract extension periods for an addition up to a further 4 years. It will remain the council’s decision as to if and how any contract extension is implemented.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 80%qualityTechnicalScoring Methodology The final decision will be determined by the following weighted criteria: • Method Statement Questions (350 points - 35%) • Interviews (450 points – 450%) • Price (200 points – 20%) • TOTAL = 1000 points - 100%
• 20%priceCommercialScoring Methodology The final decision will be determined by the following weighted criteria: • Method Statement Questions (350 points - 35%) • Interviews (450 points – 450%) • Price (200 points – 20%) • TOTAL = 1000 points - 100%

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  The conditions of participation relating to legal and financial capacity are set out in full within the Invitation to Tender (ITT) and the accompanying Procurement Specific Questionnaire. Suppliers will be assessed on a pass/fail basis against these criteria to ensure they possess the necessary financial stability and legal standing to deliver the contract.

• technical

  The conditions of participation relating to technical and professional ability are set out in full within the Invitation to Tender (ITT) and the accompanying Procurement Specific Questionnaire. Bidders will be assessed on a pass/fail basis against their relevant experience, past performance, qualifications etc to ensure they possess the capability to deliver this contract.

7 lots

You can usually bid for one lot without bidding for all of them.

• General Supported Living Services LOT 1 Pencoed£2.4m

  The total number of Individuals, schemes, Adult Social Care (ASC) and Housing Support (HS) hours per week in scope for this Local Area Service are provided below. The information provided is an indication of activity at the time of tender and Bidders should be aware that due to the nature of the Service the figures may change before the contract start date and may vary at point of review. Service scope details: There are 2 Total Schemes, 5 Number of People, and 0 Voids. Total Weekly Care & Support consists of 66.5 Current HS Hours, 131 Current ASC Day Care Hours, and 197.5 Total Day Care Hours. Night cover consists of 1 scheme x 7 sleep nights plus 1 scheme with Emergency cover only. Outreach Hours apply to 2 People for a total of 10 Hours.

• General Supported Living Services LOT 2 Maesteg£10m

  The scope of this Local Area Service comprises 3 total schemes supporting 11 individuals, with 2 current voids. Due to the nature of the service, these figures reflect activity at the time of tender; they may change before the contract start date and vary at the point of review. The total weekly care and support includes 127.5 current Housing Support (HS) hours and 654.93 current Adult Social Care (ASC) day care hours, culminating in 782.43 total day care hours. Additionally, night cover is maintained across all 3 schemes by 7 waking or sleeping nights. Separate outreach hours are also in place, providing a total of 11 hours of support to 2 individuals.

• General Supported Living Services LOT 3 Tondu / Aberkenfig£24m

  Under Lot 3 (Tondu/Bettws/Aberkenfig), the scope of this Local Area Service comprises 8 total schemes supporting 21 individuals, with 1 current void. Bidders should note that these figures indicate activity at the time of tender; due to the nature of the service, they may change prior to the contract start date and vary at the point of review. The total weekly care and support encompasses 280.5 current Housing Support (HS) hours and 1,549.16 current Adult Social Care (ASC) day care hours, resulting in 1,829.66 total day care hours. Night cover consists of 6 schemes utilizing 7 sleep-in nights (including 1 scheme with 2 staff members), plus 4 schemes utilizing 7 waking nights. Additionally, the service includes outreach provision delivering 18.5 hours of support to 2 individuals.

• General Supported Living Services LOT 4 Bridgend Town (West)£12m

  Under Lot 4 (Bridgend Town (West)), the scope of this Local Area Service comprises 6 total schemes supporting 13 individuals, with 0 current voids. Bidders should be aware that these figures represent an indication of activity at the time of tender; owing to the nature of the service, they may change before the contract start date and vary at the point of review. The total weekly care and support consists of 280.5 current Housing Support (HS) hours and 653 current Adult Social Care (ASC) day care hours, providing a combined 933.5 total day care hours. Night cover is provided via 6 schemes utilizing sleep-ins for 7 nights, plus 1 scheme utilizing 7 waking nights. Furthermore, the service includes outreach hours delivering 100 hours of support to 2 individuals.

• General Supported Living Services LOT 5 Bridgend Town (East)£12m

  Under Lot 5 (Bridgend Town (East)), the scope of this Local Area Service comprises 6 total schemes supporting 14 individuals, with 4 current voids. Bidders should note that these figures indicate activity at the time of tender; due to the nature of the service, they may change before the contract start date and vary at the point of review. The total weekly care and support includes 204 current Housing Support (HS) hours and 782.86 current assessed Adult Social Care (ASC) day care hours, resulting in 986.86 total day care hours. Night cover is delivered via 5 schemes utilizing 7 nights of shared sleep-ins, which includes 1 scheme utilizing 7 waking nights. Additionally, outreach provision is in place, providing 5 hours of support to 1 individual.

• General Supported Living Services LOT 6 Pyle & Kenfig Hill£17m

  Under Lot 6 (Pyle & Kenfig Hill), the scope of this Local Area Service comprises 7 total schemes supporting 18 individuals, with 1 current void. Bidders should be aware that these figures represent an indication of activity at the time of tender; due to the nature of the service, they may change before the contract start date and vary at the point of review. The total weekly care and support consists of 255 current Housing Support (HS) hours and 1,133.50 current Adult Social Care (ASC) day care hours, totaling 1,388.50 day care hours. Night cover is structured across the service with 5 schemes utilizing 1 staff member for 7 nights of shared sleep-ins, plus 2 schemes utilizing 2 staff members for 7 nights (which includes 2 waking nights). Furthermore, outreach hours are included, providing 63 hours of support to 6 individuals.

• General Supported Living Services LOT 7 Porthcawl£4.6m

  Under Lot 7 (Porthcawl), the scope of this Local Area Service comprises 2 total schemes supporting 8 individuals, with 0 current voids. Bidders should note that these figures provide an indication of activity at the time of tender; due to the nature of the service, they may change prior to the contract start date and vary at the point of review. The total weekly care and support encompasses 178.5 current Housing Support (HS) hours and 224.03 current Adult Social Care (ASC) day care hours, resulting in 402.53 total day care hours. Night cover is provided across both 2 schemes utilizing 7 shared sleep-in nights. Additionally, outreach provision is included, delivering 20 hours of support to 2 individuals.

How contested is this?

Buyers publish how many bids they received. Across 72 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published10 days ago

   11 Sept 2026, 16:02 BST
2. Clarification questions byin 32 days

   23 Oct 2026, 17:00 BST
3. Submission deadlinein 38 days

   30 Oct 2026, 00:00 GMT
4. Award decision expected byin 119 days

   18 Jan 2027, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

2 events · 2 releases on Find a Tender

1. Pipeline or early engagement notice29 May 2026, 10:40 BST050686-2026
2. Tender notice11 Sept 2026, 16:02 BST086586-2026

Documents

• The tender pack and relevant supporting documents can be found via the following links within etenderwales: Etenderwales Reference project_64093 B1026 - General Supported Living Services itt_127077 B1026 - General Supported Living Services (Qualification & Core Requirements - Questions 1 to 4) itt_127287 B1026 - General Supported Living Services LOT 1 itt_127286 B1026 - General Supported Living Services LOT 2 itt_127289 B1026 - General Supported Living Services LOT 3 itt_127292 B1026 - General Supported Living Services LOT 4 itt_127290 B1026 - General Supported Living Services LOT 5 itt_127293 B1026 - General Supported Living Services LOT 6 itt_127294 B1026 - General Supported Living Services LOT 7
• The service must be delivered in strict accordance with the full Technical Specification, Service Standards, and requirements set out within the Invitation to Tender (ITT) documentation pack. Bidders must demonstrate full compliance with these baseline operational requirements to be considered for contract award
• Tender notice on Find a Tender