Provision of Client Assisted Passenger Transport Services

What the buyer is asking for

Surrey County Council is dedicated to providing sustainable, safe, secure, and reliable Home to School transport services that meet the needs of students across the county. In accordance with the Education Act 1996 and subsequent amendments, the Council ensures that eligible students have access to free or subsidized transport to and from school. The responsibility for providing Home to School transport services primarily lies with the local authority, especially for students who meet specific criteria such as distance from school, special educational needs, or disabilities. When these services require funding support, it becomes the Council's obligation to secure such services through a competitive tendering process. Home to School transport services funded by Surrey County Council are essential in ensuring that students can attend school regularly and punctually. These services help to promote educational attainment, reduce absenteeism, and support the well-being of students by providing a safe and reliable means of travel.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 95%qualityQuality
• 5%pricePrice

3 lots

You can usually bid for one lot without bidding for all of them.

• Lot 1. Standard Transport Services£216m

  All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned from Saloon cars up to large coaches of 90 seats.

• Lot 2. Enhanced Needs Transport Services£331m

  All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned from Saloon cars up to large coaches of 90 seats. - Routes carrying children with particularly complex special educational or behavioural including disabilities - Routes into specialist SEN Schools with challenging requirements - All or the majority of transport into a school - Entire specified geographical areas - An enhanced level of customer service due to special school or parental need

• Lot 3. Complex (Health) Transport Services£48m

  All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned. - Clients that require basic health interventions and assistance including epilepsy, diabetes and other health needs that may necessitate the administration of medication and application of a care plan. These services may require additional training and insurance requirements. - Clients that have complex health needs that will require support in regulated activity from a supplier that has the appropriate CQC Registration

How contested is this?

Buyers publish how many bids they received. Across 26 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published4 days ago

   2 Nov 2026, 09:11 GMT
2. Clarification questions byin 14 days

   20 Nov 2026, 12:00 GMT
3. Submission deadlinein 24 days

   30 Nov 2026, 17:00 GMT
4. Award decision expected byin 70 days

   15 Jan 2027, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice2 Nov 2026, 09:11 GMT103528-2026

Documents

• Tender notice on Find a Tender