Procurement of a 'Local Authority' Legal Case Management System

What the buyer is asking for

North Tyneside Council are seeking to procure a fully cloud and browser-based Legal Case Management System to support the effective and efficient delivery of its Legal Services function. The solution will provide integrated legal case management, document redaction, court bundling, reporting and dashboard functionality, together with workflow automation, secure role-based access and mobile functionality. The requirement will also include implementation, migration of existing Council case data, training and ongoing support. Contract duration: 3 years, with the option to extend for up to two further periods of 12 months each

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 45%qualityQuality QuestionsQuality Questions including Social Value
• 30%pricePrice
• 25%qualityDemonstrations

How contested is this?

Buyers publish how many bids they received. Across 63 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

3 published dates · Europe/London

1. Tender notice publishedyesterday

   30 Sept 2026, 16:03 BST
2. Submission deadlinein 27 days

   28 Oct 2026, 12:00 GMT
3. Award decision expected byin 144 days

   22 Feb 2027, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice30 Sept 2026, 16:03 BST092531-2026

Documents

• technicalSpecifications
• Tender Documentation can be found via the OPEN Portal (https://open-uk.org/) under Browse Opportunities,
• Tender notice on Find a Tender