Payment services provider and merchant acquirer for card payments at Cheshire East Borough Council's Car Parks

What the buyer is asking for

A tender for the provision of Combined Payment Services/ Merchant acquirer (PSP/MA) for car parking machines across Cheshire East Borough. This requirement is for an end to end payment processing service. The winning bidder must be able to provide Combined Payment Services Provider /Merchant Acquiring for 3 types of parking payment machines across the borough.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 80%costPriceAs per tender documents.
• 10%qualityQualityDowntime - fault resolution process and how issues are resolved, and how quickly are issues resolved and how do you inform the Council? Ensure fast efficient transactions at the payment machines and how you remedy slow processing speeds Actions you take to review the contract with council staff e.g. account review meetings on a quarterly basis
• 10%qualitySocial ValueSuppliers Social Value offer, as per tender documents.

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  As per the requirements of tender pack and the Software and Hardware services agreement.

• technical

  Relevant Experience and Contract Examples Details of up to three contracts to meet the technical ability criteria set out in the Associated Tender Documents You should demonstrate how your contracts and experience meet the critical project specific requirements as outlined in the tender documents.

How contested is this?

Buyers publish how many bids they received. Across 63 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice publishedyesterday

   1 Oct 2026, 11:37 BST
2. Clarification questions byin 14 days

   16 Oct 2026, 12:00 BST
3. Submission deadlinein 25 days

   27 Oct 2026, 12:00 GMT
4. Award decision expected byin 41 days

   11 Nov 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice1 Oct 2026, 11:37 BST092760-2026

Documents

• Tender notice on Find a Tender