Patient Experience and FFT Platform

What the buyer is asking for

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a suitability experienced supplier for the provision of a Patient Experience and FFT platform for the purpose of gathering, analysing and reporting patient/carer feedback. This will also include the facility to deliver the Friends and Family Test (FFT) as well as other local patient and staff experience surveys.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 55%qualityTechnical QuestionsTechnical requirements
• 35%costCommercial ScheduleCommercial schedule assessment
• 10%qualitySocial ValueSocial Value Assessment

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  Selection criteria as stated in the procurement documents.

• technical

  Selection criteria as stated in the procurement documents.

How contested is this?

Buyers publish how many bids they received. Across 290 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

3 published dates · Europe/London

1. Tender notice published22 days ago

   15 Oct 2026, 13:24 BST
2. Submission deadlinein 3 days

   9 Nov 2026, 14:00 GMT
3. Award decision expected byin 45 days

   21 Dec 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

2 events · 2 releases on Find a Tender

1. Pipeline or early engagement notice3 Jul 2026, 09:48 BST062602-2026
2. Tender notice15 Oct 2026, 13:24 BST097476-2026

Documents

• Tender notice on Find a Tender