Medical Aid Insurance for CBS Staff at the British High Commission Maputo

What the buyer is asking for

The British High Commission (BHC) Maputo intends to procure a Medical Aid Insurance Service Provider to deliver comprehensive medical aid and healthcare access services for approximately 199 beneficiaries, comprising locally engaged staff and eligible dependants. The services required include: Inpatient and outpatient medical cover. Access to a network of hospitals, clinics, pharmacies, laboratories and specialist healthcare providers within Mozambique. Overseas treatment arrangements where specialist care is unavailable locally. Emergency medical evacuation and assistance services. Claims administration, reimbursement management and pre-authorisation services. Customer support, account management and member communication services. Contract performance reporting and management information. The contract is anticipated to run for an initial period of 36 months with an option to extend for up to a further 12 months. Services will be supplied on a managed medical aid basis, with the successful provider responsible for administering the scheme, managing healthcare provider networks, processing claims, supporting beneficiaries and ensuring continuous access to healthcare services throughout the contract term.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 60%qualityTechnical EvaluationTenderers will be evaluated against the published technical evaluation criteria contained within the Invitation to Tender. Assessment will include, but is not limited to: • Healthcare access and service delivery; • Compliance, governance, data protection and business continuity arrangements; • Healthcare provider network capability and coverage; • Performance management and reporting; • Overseas treatment, medical evacuation and reimbursement arrangements; • Customer service and relationship management; • Mobilisation and implementation planning; and • Added value services. Responses will be evaluated on the extent to which they demonstrate a clear understanding of the requirements and provide a credible, effective and proportionate approach to delivering the services described in the Statement of Requirements.
• 40%priceCommercial EvaluationPrice will be assessed using the completed Pricing Schedule. Evaluation will be based on the total evaluated price submitted by bidders for the provision of medical aid services in accordance with the Statement of Requirements. Prices will be assessed to determine overall value for money and affordability.

How contested is this?

Buyers publish how many bids they received. Across 32 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published14 days ago

   23 Oct 2026, 14:01 BST
2. Clarification questions bytoday

   6 Nov 2026, 15:00 GMT
3. Submission deadlinein 20 days

   26 Nov 2026, 15:00 GMT
4. Award decision expected byin 41 days

   17 Dec 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

2 events · 2 releases on Find a Tender

1. Pipeline or early engagement notice21 Sept 2026, 13:08 BST089137-2026
2. Tender notice23 Oct 2026, 14:01 BST100522-2026

Documents

• Tender notice on Find a Tender