Media Monitoring Software

What the buyer is asking for

This notice is to advise bidders this opportunity is live on e-Tender Wales until 10:00 on 12/10/2026. The Senedd requires software solutions to support media monitoring, press office management, social media management and social media listening activities. These services play an important role in helping the Senedd understand the reach, impact and effectiveness of its communications activity, monitor public and media discussion, and support engagement with people across Wales. The procurement has been structured into four separate lots to enable suppliers to bid for individual, multiple, or all lots with one or multiple systems.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 40%costCost
• 19%qualityDetails of the Proposed Solution
• 19%qualityProposed Solution Demo
• 9%qualityTraining & Support Offering
• 9%qualitySocial Value
• 4%qualityData Governance & AI Questionnaire

4 lots

You can usually bid for one lot without bidding for all of them.

• Media Monitoring£21k

  The software is required to monitor keywords on local, national and UK-wide media. This will include print, digital and broadcast media. The system must be able to monitor Welsh language media, and be able to collate coverage.

• Press Office Management£4k

  The Senedd's News Team requires a press office management system to support media relations, enquiry handling, contact management and media distribution activities. The system should help improve efficiency, strengthen relationships with journalists and ensure organisational knowledge is retained and shared across the team.

• Social Media Management£27k

  The software should enable the Senedd to efficiently plan, publish, manage, monitor and evaluate content across its official social media channels. It should support day-to-day communications activity, audience engagement, campaign delivery and performance reporting.

• Social Media Listening£42k

  The software should provide comprehensive monitoring, analysis and reporting of online conversations relevant to the Senedd, supporting proactive reputation management, audience insight, campaign evaluation and early identification of emerging issues. The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.

How contested is this?

Buyers publish how many bids they received. Across 117 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

3 published dates · Europe/London

1. Tender notice published7 days ago

   15 Sept 2026, 13:26 BST
2. Clarification questions byin 13 days

   5 Oct 2026, 10:00 BST
3. Submission deadlinein 20 days

   12 Oct 2026, 10:00 BST

Commercial outcome and contract awards

Nothing awarded yet

Notice history

2 events · 2 releases on Find a Tender

1. Pipeline or early engagement notice20 Jul 2026, 12:24 BST068188-2026
2. Tender notice15 Sept 2026, 13:26 BST087296-2026

Documents

• Tender notice on Find a Tender