Integrated Advocacy Services

What the buyer is asking for

Liverpool City Council commissions an Integrated Advocacy Service to provide a comprehensive portfolio of statutory and non-statutory advocacy provision, including Independent Health Complaints Advocacy (IHCA). The service is required to support the Council in meeting its statutory obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983, ensuring eligible individuals receive independent advocacy as mandated. In addition to statutory functions, the service will deliver flexible, non-statutory, issue based advocacy to address unmet need, ensuring that individuals who do not meet formal eligibility criteria can still access proportionate, independent, and person-centred support. The service will enable individuals to express their views, wishes, and preferences, safeguard their rights, and actively participate in decision-making processes that affect their lives. Particular focus will be given to individuals who experience substantial difficulty in understanding, retaining, or communicating information, and who lack an appropriate person to support their involvement. The provider will ensure advocacy interventions are independent, tailored, and outcome-focused, promoting inclusion, equity of access, and improved wellbeing.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 70%qualityQualityFull details of the requirements and evaluation methodology can be seen in the submission documents
• 20%costCostBidders are required to submit their detailed price schedule. Bids must remain within the stated budget.
• 10%qualitySocial ValueBidders will be required to offer commitments against a number of measures in line with the national TOM's Social Value Framework.

How contested is this?

Buyers publish how many bids they received. Across 244 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published21 days ago

   16 Oct 2026, 10:18 BST
2. Clarification questions byin 3 days

   9 Nov 2026, 12:00 GMT
3. Submission deadlinein 10 days

   16 Nov 2026, 12:00 GMT
4. Award decision expected byin 47 days

   23 Dec 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

8 events · 8 releases on Find a Tender

1. Pipeline or early engagement notice17 Apr 2026, 12:35 BST035160-2026
2. Pipeline or early engagement notice17 Apr 2026, 12:47 BST035171-2026
3. Notice published17 Apr 2026, 12:50 BST035174-2026
4. Notice published22 May 2026, 09:43 BST047533-2026
5. Notice published22 May 2026, 09:48 BST047541-2026
6. Pipeline or early engagement notice22 May 2026, 10:49 BST047626-2026
7. Notice published17 Sept 2026, 10:42 BST088080-2026
8. Tender notice16 Oct 2026, 10:18 BST097763-2026

Documents

• Tender notice on Find a Tender