ID 6575748 - DFE – OITFET - Provision, Implementation, and Support of a Case Management System, Customer Portal and Integration with a Public Register

What the buyer is asking for

Department for Economy (DfE), Office of the Industrial Tribunals and Fair Employment Tribunal (OITFET), have a requirement for the provision, implementation, and support of a Case Management System, Customer Portal and integration with their Public Register. Suppliers should refer to Schedule 2 - Specification for full details relating to the deliverables and requirements of this contract.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 17.5%qualityAC1 - Development and ImplementationAs per tender documentation
• 18.2%qualityAC2 - Effectiveness of SolutionAs per tender documentation
• 8.4%qualityAC3 - Contract and Account ManagementAs per tender documentation
• 9.1%qualityAC4 - SecurityAs per tender documentation
• 6.3%qualityAC5 - Hosting and Data HandlingAs per tender documentation
• 10.5%qualityAC7 - Social Value MethodologyAs per tender documentation
• 30%priceAC8 - Total Contract PriceAs per tender documentation

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• technical

  CoP1: Company Experience, CoP2: Certification 1 Suppliers, any SIMS Sub-contractor, any Key Subcontractor and any Higher-risk Subcontractor must hold a valid Cyber Essentials Plus Certificate (or equivalent*) as of the closing date of this competition, CoP3: Certification 2 Suppliers, any SIMS Sub-contractor, any Key Subcontractor and any Higher-risk Subcontractor must hold a valid ISO/IEC27001:2022 Certificate (or equivalent*) as of the closing date of this competition.

How contested is this?

Buyers publish how many bids they received. Across 59 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice publishedyesterday

   6 Nov 2026, 16:41 GMT
2. Clarification questions byin 17 days

   24 Nov 2026, 15:00 GMT
3. Submission deadlinein 27 days

   4 Dec 2026, 15:00 GMT
4. Award decision expected byin 66 days

   12 Jan 2027, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice6 Nov 2026, 16:41 GMT105919-2026

Payment terms

For further details on invoicing procedures please see : https://www.finance-ni.gov.uk/articles/account-ni-good-invoicing-practice. Contract Value: The estimated value figure indicated in the Scope Section represents an overall estimated contract value. This value reflects the potential scale of the contract and takes into account potential optional extension periods and the uptake of potential optional services as detailed in the tender documents. This figure does not however take into account the application of indexation or increases to charges due to increases in the Real Living Wage. Neither CPD nor the contracting Authority can provide any guarantee as to the level of business under this contract. The Contracting Authority does not bind itself to accept the lowest or any tender. Suppliers remain responsible for all costs and expenses incurred by them or by any third party acting under instructions from the Supplier in connection with taking part in this procurement process regardless of whether such costs arise as a consequence, directly or indirectly of any amendments made to the procurement documents by the Contracting Authority at any time. No legally binding contract shall arise (and a Supplier shall have no legitimate expectation that a contract will be entered into) until such time as entry into the Contract has been confirmed by the Contracting Authority.

Documents

• Tender notice on Find a Tender