HCC - 09/26 - Provision of Reablement Services

What the buyer is asking for

Hertfordshire County Council is currently out to procurement for the Provision of Reablement Services. Reablement Services provide short-term support to Individuals in their homes. This can be following hospital discharge, illness, or acute episode, or for people who are new to care. Reablement Services aim to restore confidence and independence. The Council takes a “Reablement First” approach meaning that everyone new to care is considered for the service and should only be opted out where Reablement is not deemed to be the appropriate service. These services are provided for up to four weeks (six in exceptional circumstances), are non-chargeable and are delivered without a Care Act eligibility assessment, helping to prevent long-term dependency. There will be one Reablement Provider for each lot area. A maximum of 4 lots will be awarded to a single Reablement Provider. These Services are being tendered under 11 lots in line with the Unitary Authority boundaries as outlined in the table below: Lot number Lot Title Lot 1 Central 1 (Welwyn Hatfield) Lot 2 Central 2 (Stevenage) Lot 3 East Brox 1 (Broxbourne) Lot 4 East Brox 2 (East Herts) Lot 5 SW 1 (Three Rivers) Lot 6 SW 2 (Watford) Lot 7 SW 3 (Hertsmere) Lot 8 West 1 (Dacorum West) Lot 9 West 2 (Dacorum East) Lot 10 West 3 (St Albans South) Lot 11 West 4 (St Albans North) Full details are in the Specification, Schedule 1 of the Contract document. This procurement is an open process. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 8th October 2026 Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please Note: The TUPE Employee Liability Information has been provided along with other documentation for this procurement. TUPE related information must be protected as personal data in accordance with the requirements of Data Protection legislation and must also be kept confidential. By clicking on the View Details button and accessing the documentation for this procurement, Tenderers agree: a) To undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party . b) That under no circumstances will any of the information be disclosed by your organisation to any third party without the Council's prior consent in writing. c) That the information supplied will be stored securely and destroyed or returned to the Council, after your Organisation's bid has been submitted or you decide not to proceed with a tender submission. d) That you will indemnify the Council for any losses, arising from your breach or breach by any of your personnel of these confidentiality requirements specified above and data protection requirements in relation to TUPE Employee Liability Information. e) The requirements above apply whether the supplier uploads a tender response to this procurement or not.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 20%pricePricePlease refer to the Instructions to Tenderers section 4 for full details of the award criteria
• 80%qualityQualityPlease refer to the Instructions to Tenderers section 4 for full details of the award criteria

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  Please refer to the Instructions to Tenderers document Section 4 for full details

• technical

  Please refer to the Instructions to Tenderers document Section 4 for full details

11 lots

You can usually bid for one lot without bidding for all of them.

• Central 1 - Welwyn Hatfield£4.4m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 1

• Central 2 – Stevenage£3.0m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 2

• East Brox 1 – Broxbourne£4.4m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 3

• East Brox 2 - East Herts£4.1m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 4

• SW 1 - Three Rivers£3.5m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 5

• SW 2 – Watford£6.2m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 6

• SW 3 – Hertsmere£4.1m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 7

• West 1 - Dacorum West£1.5m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 8

• West 2 - Dacorum East£4.6m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 9

• West 3 - St Albans South£4.4m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 10

• West 4 – St Albans North£3.9m

  Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 11

How contested is this?

Buyers publish how many bids they received. Across 72 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published12 days ago

   10 Sept 2026, 11:41 BST
2. Clarification questions byin 3 days

   25 Sept 2026, 12:00 BST
3. Submission deadlinein 16 days

   8 Oct 2026, 12:00 BST
4. Award decision expected byin 105 days

   4 Jan 2027, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

5 events · 5 releases on Find a Tender

1. Pipeline or early engagement notice12 Feb 2026, 15:06 GMT013009-2026
2. Notice published12 Feb 2026, 15:21 GMT013032-2026
3. Pipeline or early engagement notice22 May 2026, 10:30 BST047584-2026
4. Notice published2 Jun 2026, 10:56 BST051775-2026
5. Tender notice10 Sept 2026, 11:41 BST085793-2026

Payment terms

Invoices are to be submitted to the Council, in accordance with the Prices and Payment clause in the Conditions of Contract. Payment will normally be made within thirty (30) days of receipt of a correct invoice.

Documents

• Please either register or log in to the above web address, and then 'express interest' and 'opt in' in order to view the full set of documentation relating to this tender opportunity
• Tender notice on Find a Tender