HAC6124 Integrated Statutory Advocacy Service

What the buyer is asking for

Tower Hamlets Council proposes to procure a high-quality, person-centred Integrated Statutory Advocacy Service to ensure that residents eligible under national legislation receive timely, independent, and effective advocacy. This procurement will bring together the following two separate advocacy contracts into a single contracting approach: 1. The Integrated Statutory Advocacy Service (ISAS), which supports Tower Hamlets residents in the borough and across the Northeast London (NEL) footprint with a range of statutory advocacy support, including Independent Mental Capacity Advocacy (IMCA), Responsible Pair Persons Representative (RPPR), NHS Complaints Advocacy, and Care Act Advocacy (CAA). 2. The Out-of-Borough Statutory Advocacy Service, which ensures eligible Tower Hamlets residents temporarily placed outside of NEL boroughs receive independent statutory advocacy. This includes RPPR and CAA functions only. The intention is to effectively merge these two contracts and go out to the market for a nationwide Integrated Statutory Advocacy Service. It will ensure that individuals: • Are supported to understand and exercise their rights • Can participate fully in decision-making about their care and support • Have their voices heard where capacity is limited or fluctuating • Receive consistent, high-quality advocacy regardless of where they live The scope of this procurement covers: • Independent Mental Capacity Advocacy (IMCA) including DoLS and Relevant Person’s Paid Representative (RPPR) functions • Care Act Advocacy (CAA) for people with substantial difficulty participating in care planning or safeguarding • NHS Complaints Advocacy

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 60%qualityQuality60% quality method statements
• 30%pricePrice30% Price as per schedule 2
• 10%qualitySocial Value10% Social Value

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  See ITT

• technical

  See ITT and specification

How contested is this?

Buyers publish how many bids they received. Across 186 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published26 days ago

   27 Aug 2026, 10:46 BST
2. Clarification questions by3 days ago

   18 Sept 2026, 17:00 BST
3. Submission deadlinein 7 days

   28 Sept 2026, 12:00 BST
4. Award decision expected byin 51 days

   11 Nov 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice27 Aug 2026, 10:46 BST081646-2026

Payment terms

See Terms and conditions in the Tender Pack

Documents

• Tender notice on Find a Tender