Live tenders / Scottish Enterprise
Customer Engagement Platform (CEP) Framework
What the buyer is asking for
Scottish Enterprise are putting place a framework for the provision of a customer engagement platform and associated implementation and professional services. The framework is being established to allow for named partner bodies to access the framework through their own call off. The framework will be awarded for the full scope outlined in the Invitation to Tender (ITT). The framework will be in place for 4 years and call-offs will not exceed 10 years in duration. At the same time Scottish Enterprise will award a call-off for their own specific requirements as outlined.
How this is scored
Published by the buyer. A winning response is written to these weightings, not to the question.
- qualityPrompt PaymentPass/fail
- qualityFunctional Scope40%
- qualityNon-Functional Requirement15%
- qualityImplementation Partner and Delivery Requirements25%
- qualityDemonstration15%
- qualityFair Work First5%
- price40
- Buyer
- Scottish Enterprise
- Value
- £29,167,000
- Submission deadline
- 08 Oct 2026, 11:00 BST (16 days left)
- Enquiry deadline
- Not stated
- Award decision expected by
- Not stated
- Contract start
- Not stated
- Contract end
- Not stated
- Category
- services
- Lots
- 1
- Procedure
- Open procedure
- CPV codes
- 72227000, 72263000, 72267100
- Legal basis
- 32014L0024
Timeline
2 published dates · Europe/London
- Tender notice published24 days ago28 Aug 2026, 14:23 BST
- Submission deadlinein 16 days8 Oct 2026, 11:00 BST
Commercial outcome and contract awards
Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published
How to bid
http://www.publiccontractsscotland.gov.uk
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