Community Information System Renewal (WCCIS Replacement)

What the buyer is asking for

This Invitation to Tender (ITT) is issued by NHS Wales Shared Services Partnership Procurement Services (hosted by Velindre University NHS Trust) ("NWSSP") on behalf of Hywel Dda University Health Board ("HDUHB"), which will act as the lead contracting authority and enter into the resulting agreement. Hywel Dda University Health Board, acting on behalf of Betsi Cadwaladr University Health Board, Cwm Taf Morgannwg University Health Board and Swansea Bay University Health Board, is seeking to procure a modern Community Information System to replace the existing Wales Community Care Information System (WCCIS), which is approaching end of life. The procurement presents a significant opportunity to deliver a strategic digital care record solution supporting integrated health, community, mental health and social care services across Wales. The Authority is seeking a cloud-ready, secure, resilient and highly interoperable platform capable of supporting a shared digital care record, mobile working, multidisciplinary care planning, advanced reporting, and seamless integration with national and local health and care systems. Suppliers will be expected to demonstrate strong implementation and data migration capability, alignment with NHS Wales Digital Architecture principles, robust cyber security and information governance arrangements, and a commitment to innovation, service transformation and long-term scalability. The solution will support a broad range of community services, including Health Visiting, School Nursing, Children's Community Nursing, Safeguarding and Community Nursing services, with the potential for future expansion. The resulting contract will play a key role in enabling person-centred, digitally enabled integrated care, improving information sharing, reducing administrative burden and supporting better outcomes for citizens across Wales.

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• qualityTechnical60% as per tender documentation, including 10% social value.
• priceCommercial40% as per tender documentation.

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  As per tender documentation.

• technical

  As per tender documentation.

How contested is this?

Buyers publish how many bids they received. Across 19 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published3 days ago

   18 Sept 2026, 15:17 BST
2. Clarification questions byin 9 days

   1 Oct 2026, 12:00 BST
3. Submission deadlinein 24 days

   16 Oct 2026, 12:00 BST
4. Award decision expected byin 91 days

   21 Dec 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice18 Sept 2026, 15:17 BST088792-2026

Documents

• Tender notice on Find a Tender