COM26142 Temporary Accommodation and Hostel Cleaning

What the buyer is asking for

This tender is for the provision of Cleaning Services at specific sites for the Hostel, Temporary Accommodation and Torbay Council Owned Permanent Accommodation within Torbay Council boundaries, predominantly in Torquay and Paignton. The site list may also be extended or reduced to include or exclude different locations during the contract period. The successful Supplier(s) is expected to carry out the duties as stated in the Part 2 Specification and any ad-hoc requirements to a very high standard. The tender is being split into two lots: Lot 1 - Temporary Accommodation Lot 2 - Hostel

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 50%qualityMethod StatementsQuality for service and contract delivery. There are 6 method statements in total which add up to the percentage weighting
• 10%qualitySocial ValueSocial Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.
• 40%pricePriceThe total estimated annual cost of the service

What you must already have

Conditions of participation. These are pass or fail, so check them before writing anything.

• economic

  Confirmation of ability to obtain relevant insurances after contract award but before delivery start Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

• technical

  Relevant Experience and Contract Examples Health and Safety Modern Slavery Relevant policies, procedures and accreditations required to deliver the contract Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

2 lots

You can usually bid for one lot without bidding for all of them.

• Lot 1 Temporary Accommodation£300k

  Torbay Council currently has 49 temporary accommodation properties, which are located in Torquay, Paignton and Brixham. There are 45 self-contained properties and 4 HMO’s (House in Multiple Occupancy). The Temporary accommodation properties will require void cleaning (flipping), before a new tenant(s) move in. This is a specialist cleaning service that is required for the vacated properties. The HMO properties require regular cleaning of the communal areas and void cleaning of the bedrooms once a tenant has moved out.

• Lot 2 Hostel£90k

  The Hostel is located in Torquay and compromises of 28 bedrooms (of which, 26 of those bedrooms have en-suite shower rooms) and communal areas. The communal areas required to be cleaned fortnightly, and void cleans will be required once a bedroom has become vacant.

How contested is this?

Buyers publish how many bids they received. Across 123 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.

Timeline

4 published dates · Europe/London

1. Tender notice published12 days ago

   10 Sept 2026, 10:22 BST
2. Clarification questions byin 3 days

   24 Sept 2026, 17:00 BST
3. Submission deadlinein 16 days

   8 Oct 2026, 12:00 BST
4. Award decision expected byin 56 days

   16 Nov 2026, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

1 event · 1 release on Find a Tender

1. Tender notice10 Sept 2026, 10:22 BST085700-2026

Payment terms

In consideration of the provision of the Services by the Supplier in accordance with the terms and conditions of this Contract, the Authority shall pay the Charges to the Supplier. The Charges shall be calculated as set out in the Payment Schedule. Unless otherwise stated in the Payment Schedule the Charges: (a) shall be payable from the Commencement Date; (b) shall remain fixed during the Term unless agreed by both parties; and (c) are the entire price payable by the Authority to the Supplier in respect of the Ser-vices and includes, without limitation, any royalties, licence fees, supplies and all consumables used by the Supplier, travel costs, accommodation expenses and the cost of Supplier Personnel. The Authority shall pay each properly submitted invoice received by the Supplier within 30 days of the date when Authority has determined that the invoice is a valid and undisputed in-voice. The Supplier shall accept payment electronically via BACS. Further information on payment terms can be found in Clause 6 Charges and Payments of the Service Contract.

Documents

• In order to provide unrestricted, full, direct and free of charge access to the Tender Documents, the Authority is providing the documents in PDF in the Opportunities Area of the ProContract e-tendering portal at https://www.supplyingthesouthwest.org.uk/ - reference DN828936 In order to access amendable versions of the documents and to submit a response, Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Work and Excel format documents for completion and submission.
• Tender notice on Find a Tender