Cleaning Services

What the buyer is asking for

Wales and West Utilities (WWU) intend to establish an agreement for the provision of Cleaning Services across twenty-three (23) sites across Wales and the Southwest. The cleaning services are required to be undertaken across 23 sites that will be included in the scope and the number of hours of cleaning required across the sites varies between one (1) hour for Grangetown and eighty (80) hours for Celtic Springs. The sites have been split across four different Lots that are based on regions within the WWU estate. Lot 1 Northwest and Mid Wales Lot 2 South Wales Lot 3 The West Country Lot 4 Southwest Peninsula

How this is scored

Published by the buyer. A winning response is written to these weightings, not to the question.

• 50%qualityTechnical / Service Based Questions• OBJ01 - Diagnostic (8%) • OBJ02 - Mobilisation and On Boarding (8%) • OBJ03 - Management (14%) • OBJ04 - People (14%) • OBJ05 - Waste Management (10%) • OBJ06 - Innovation (10%). • OBJ07 - Service Development, Measure and Improvement (14%) • OBJ08 - Customer Experience (14%) • OBJ09 - Social Value (4%) • OBJ10 - Added Value Services (4%)
• 40%costCommercialLabour Costs - Cleaner Fees. Including NI, Annual leave, Pension, etc. Operating Costs - Management Fees (per month), including Training, Software costs, Contract Management and Administration. Cleaning Equipment Costs (owned and maintained by the awarded supplier(s)) Consumables
• 10%qualityContractingBased on propose amendments to WWU Terms and Conditions.

Timeline

3 published dates · Europe/London

1. Tender notice published29 days ago

   24 Aug 2026, 08:56 BST
2. Submission deadlinetomorrow

   22 Sept 2026, 12:00 BST
3. Award decision expected byin 147 days

   15 Feb 2027, 23:59 GMT

Commercial outcome and contract awards

Nothing awarded yet

Notice history

3 events · 3 releases on Find a Tender

1. Pipeline or early engagement notice18 Jun 2026, 09:24 BST057383-2026
2. Tender notice17 Aug 2026, 09:26 BST077945-2026
3. Tender updated24 Aug 2026, 08:56 BST080141-2026

Documents

• The tender will be conducted through the eTender Portal. https://sourcing4wwu.ukp.app.jaggaer.com/esop/toolkit/dashboard/dashboard.do?_ncp=1786521550515.1077637-1
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• Tender notice on Find a Tender