Expiry radar / Department for Work & Pensions
Phase 2 Contact Centre Services
HorizonFRAMEWORKScore 62/100
- Current holder
- Upgrade to see
- Contract value
- £235,100,394framework ceiling, not the lot value
- Contract ends
- 12 Mar 2028 (492 days)
- Re-tender likely opens
- Upgrade to see
- Category
- services
- CPV codes
- Not stated
Why it scores 62
- Value12
- Timing21
- Unclaimed15
- Recurrence12
- Access2
Nothing from this buyer since the window opened reads as its replacement, so it does not appear to have gone back out yet.
How contested is this?
Buyers publish how many bids they received. Across 451 comparable procurements we can tell you the typical field size, how often one of these goes uncontested, and whether the buyer awards on price or on quality.
Notice history
3 events · 3 releases on Find a Tender
- Award decision published4 Mar 2026, 13:48 GMT019483-2026
- Award updated12 Mar 2026, 09:06 GMT022121-2026
- Award updated12 Mar 2026, 09:07 GMT022124-2026